Refund policy

Refund Policy

Last Updated: [25/06/26]

Thank you for shopping with [craverycookies]. We value your satisfaction and strive to provide quality baked goods. As our products are perishable, we do not accept returns or exchanges.

Refunds

• We do not offer refunds unless the product is damaged or incorrect upon delivery.

• If you receive a damaged or incorrect item, please contact us at [your contact email] within [number] hours of delivery with photographic evidence.

• If approved, your refund will be processed within [5-7] business days to your original payment method.

Late or Missing Refunds

• If you haven’t received a refund, first check your bank account.

• Then, contact your credit card company or bank, as processing time may vary.

• If you still have not received your refund, please contact us at [craverycookiess@outlook.com].

Shipping

• If a refund is approved for a damaged or incorrect item, we will provide instructions on disposal if necessary.

Changes to This Policy

We reserve the right to modify this refund policy at any time. Any changes will be posted on this page.

For any questions, please contact us at craverycookiess@outlook.com